[VPAAEtal] D2L Student Access

[Academic Affairs]

Hello,

Earlier today, a bug was identified in one of our databases that monitors the COVID-19 training submissions. As a result, some student D2L accounts were inadvertently  deactivated.  Various support offices swiftly started to address calls, emails, and service tickets and began reactivating right away. Additionally, a patch fix was developed and implemented at approximately 4:40 pm (1/11/20). This fix has resolved the issue. If any student is still experiencing difficulties accessing D2L, please contact Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.  The student will be asked to provide the email verifying they took the COVID-19 Training. Once verified, they will be reactivated.


Jeremy G. Gamez

Interim Chief Information Officer

Center for IT Excellence|McDowell Administration (BA) Bldg. 132

P: 903.886.5969


Texas A&M University - Commerce



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