[TACRAO] Listserv Transcript Requests Data

Garrick, Connie S Connie.S.Garrick at lonestar.edu
Thu Jun 2 16:29:59 CDT 2016

See answers below.

Connie Garrick
System Director Records & Enrollment Services/Registrar
Office of Completion
Lone Star College
20515 SH 249  UP1104
Houston, Texas 77070
281.290.2978 (fax)
Connie.Garrick at LoneStar.edu<mailto:Connie.Garrick at LoneStar.edu>

[LSC Records and Enrollment Services Secondary Logo-Horizontal-540_BOLD]

From: tacrao-bounces at tamuc.edu [mailto:tacrao-bounces at tamuc.edu] On Behalf Of Jerry Martinez
Sent: Wednesday, June 01, 2016 10:01 AM
To: tacrao at tamuc.edu
Subject: [TACRAO] Listserv Transcript Requests Data


We'd like to collect some information on the volume of transcripts that are produced by universities/colleges around the state.

We appreciate your help with this.

*         Student Population:  85,000

*         Transcript Requests (or completed request) per week or month:  An average of 6,300 per month

*         Transcript request fee:  $9

*         Request options (in person, fax, email, student portal, etc.): Student Portal (links to NSC) and directly on the NSC site

*         Number and type of staff (FT/PT/student worker) dedicated to processing requests:

*         Turnaround time: 12-24 hours during the week.  On weekends and/or holidays add 24 hours for each day off.

*         Do you order paper/envelopes from vendor or in house print shop?: Vendor

*         Biggest challenge:  Really it's working very well and no major challenges at this time.





Jerry R. Martinez
Associate University Registrar
956-882-7578 * jerry.martinez01 at utrgv.edu<mailto:jerry.martinez01 at utrgv.edu>

Brownsville * Edinburg * Harlingen

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