[Students] CITE - Unscheduled Outage Alert - Banner / 6:45 PM Update

[A&M-Commerce Students]

CITE - Unscheduled Outage Alert - Banner

What is happening?

CITE continues to be engaged with Oracle Support teams, who are managing the startup processes for the TAMUC Banner application and Database services.

Progress has been made and CITE Technical teams have begun initiating services. This is positive step towards resolution  but issues may still occur during the startup processes that could impact the overall restore. Please know that CITE personnel  have been working directly and continuously with Oracle to resolve this matter as soon as possible. Again, we understand the strain and impact this outage has placed on you personally  and/or your department's business operations and we are grateful for your continued patience. We will continue to monitor the situation and report until service is restored. -Jeremy G. Gamez, CIO


Services/Applications Impacted:

*       Banner

*       MyLeo Portal

*       WebFocus

*       Schedule of Classes

*       Droplist

*       Password Resets

*       DegreeWorks

What you need to do:
Students can still access the following systems by using direct links to sign-in.

*       D2L-  https://myleoonline.tamuc.edu

*       LeoMail-  https://gmail.com (sign in using your @leomail.tamuc.edu email address)

*       EAB- https://tamu-commerce.campus.eab.com

If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.
D2L courses can be accessed directly at myLeoOnline or copying and pasting the link to:  https://myleoonline.tamuc.edu

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