[Students] CITE - Unscheduled Outage Alert - Banner / 11:30 AM Update

[A&M-Commerce Students]

CITE - Unscheduled Outage Alert - Banner

What is happening?

The Oracle Support team is engaged and is managing the startup processes for the TAMUC Banner application and Database services. Unforeseen issues have occurred during the startup processes that have impacted the overall restore. At this time, we anticipate the outage continuing throughout the afternoon (4/14). Please know that CITE personal have been working directly and continuously with Oracle for the last 27 hours. We understand the strain and impact this outage has placed on you personally  and/or your department's business operations and we are grateful for your continued patience. We will continue to monitor the situation and report until service is restored. -Jeremy G. Gamez, CIO

Services/Applications Impacted:

*       Banner

*       MyLeo Portal

*       WebFocus

*       Schedule of Classes

*       Droplist

*       Password Resets

*       DegreeWorks

What you need to do:
Students can still access the following systems by using direct links to sign-in.

*       D2L-  https://myleoonline.tamuc.edu

*       LeoMail-  https://gmail.com (sign in using your @leomail.tamuc.edu email address)

*       EAB- https://tamu-commerce.campus.eab.com

If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.
D2L courses can be accessed directly at myLeoOnline or copying and pasting the link to:  https://myleoonline.tamuc.edu

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.tamuc.edu/pipermail/students/attachments/20220414/db27ed0a/attachment.html>