[Students] CITE - Scheduled Monthly Maintenance

Lydia Harkey Lydia.Harkey at tamuc.edu
Fri Jun 17 16:09:27 CDT 2016


Monthly Scheduled Maintenance Alert

What is happening?
CITE schedules monthly maintenance outages to update applications, apply security patches and maintain equipment.
If you are enrolled in an online course you may log into Pearson Learning Studio (eCollege) before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about 30 minutes during our maintenance window. Until myLEO has been serviced you will receive a message myLEO is being serviced. You may try at a later time to log into Pearson Learning Studio (eCollege) when myLEO has been serviced.

When it is happening?
Saturday, June 18, 2016 from 6:00 p.m. - Sunday, June 19, 2016 9:00 a.m. Central Time
For a complete list of scheduled maintenance windows, please consult the CITE maintenance schedule<http://www.tamuc.edu/CampusLife/CampusServices/CITESupportCenter/MaintenanceSchedule.aspx>
The following application and services will be impacted during this maintenance outage:

Classroom and Lab Technology

*         Lab Technologies that require Network Licenses

*         Pharos printing

*         Remote Access to Library Databases

*         Virtual Desktop Environment
Enterprise Applications

*         Banner

*         Banner SSB/INB

*         Cascade

*         DegreeWorks




*         Email System for Faculty & Staff

*         EMS - Event Management System

*         Lioncard

*         MyLEO Portal

*         StarRez




File Sharing Services
Remote Desktop Services - E2
University Web Sites
Web Applications




Why is it Happening?
To install critical security updates and conduct required maintenance.
What you need to do:
If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.



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