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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Monthly Scheduled Maintenance Alert<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">CITE schedules monthly maintenance outages to update applications, apply security patches and maintain equipment.<s>
</s></span><s><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></s></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you are enrolled in an online course you may log into Pearson Learning Studio (eCollege) before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about
30 minutes during our maintenance window. Until myLEO has been serviced you will receive a message myLEO is being serviced. You may try at a later time to log into Pearson Learning Studio (eCollege) when myLEO has been serviced.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">When it is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Saturday, June 18, 2016 from 6:00 p.m. – Sunday, June 19, 2016 9:00 a.m. Central Time</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">For a complete list of scheduled maintenance windows, please consult the</span><span style="color:#1F497D">
</span><a href="http://www.tamuc.edu/CampusLife/CampusServices/CITESupportCenter/MaintenanceSchedule.aspx"><span style="font-size:12.0pt">CITE maintenance schedule</span></a><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">The following application</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1F497D">
</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">and services will be impacted during this</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1F497D">
</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">maintenance outage:<o:p></o:p></span></b></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="800" style="width:600.3pt;border-collapse:collapse">
<tbody>
<tr style="height:138.15pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:138.15pt">
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Classroom and Lab Technology<o:p></o:p></span></b></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Lab Technologies that require Network Licenses<b><o:p></o:p></b></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Pharos printing<b><o:p></o:p></b></span></p>
<p class="MsoNormalCxSpLast" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Access to Library Databases<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Virtual Desktop Environment<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Enterprise Applications<o:p></o:p></span></b></p>
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Banner<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Banner SSB/INB<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Cascade<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">DegreeWorks</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></p>
</td>
<td width="170" style="width:127.8pt;padding:0in 5.4pt 0in 5.4pt;height:138.15pt">
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
</td>
</tr>
<tr style="height:19.25pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Email System for Faculty & Staff</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">EMS – Event Management System<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Lioncard<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">MyLEO Portal<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">StarRez</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></p>
</td>
<td width="170" style="width:127.8pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
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<tr style="height:19.25pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">File Sharing Services<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Desktop Services – E2<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">University Web Sites<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Web Applications</span></b><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></b></p>
</td>
<td width="170" style="width:127.8pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Why is it Happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">To install critical security updates and conduct required maintenance.</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a>.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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