[Students] CITE - Monthly Scheduled Outage

Wed Feb 19 09:36:51 CST 2014

Monthly Scheduled Outage Alert

What is happening?

There will be a regular scheduled maintenance outage to conduct routine
maintenance and security updates for Commerce Campus.

When is it happening?

Saturday, February 22, 2013 from 6:00 p.m. - 6:00 a.m. Central Time. 

Services/Applications Impacted:

Enterprise Applications

*         Banner

*         Banner SSB/INB

*         Cascade - Content Management System

*         DegreeWorks

*         EMS - Event Management Software

*         Lioncard

*         myLEO Portal

*         StarRez

Email for Faculty & Staff

File Sharing Services

Remote Desktop Services - E2

University Web Sites

Web Applications

Classroom and Lab 

*         All lab technologies that require Network Licenses

*         Pharos Printing

*         Remote Access to Library Databases

*         Virtual Desktop Environments

Why is it Happening?

This is a regular scheduled maintenance to perform critical security and
maintenance updates. 

Services Not Impacted:

Although not anticipated, Internet services may have brief disruptions.
Telephone and related services will not be impacted.

Students enrolled in eCollege may use an alternate access point:
http://online.tamuc.org to continue to access their courses during this
scheduled maintenance outage.

What you need to do:

If you experience other technical problems after 6:00 AM CT, please
contact CITE Support Center <mailto:CITE%20Support%20Center>   * Monday
- Friday 8:00 a.m. - 5:00 p.m. * Helpdesk at tamuc.edu
<mailto:Helpdesk at tamuc.edu>  * 903-468-6000

If you experience eCollege technical problems after 6:00 AM CT, contact
the eCollege helpdesk at 1-866-656-5511 (toll free) or
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org>  .

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