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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal align=center style='text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>Monthly Scheduled Outage Alert<o:p></o:p></span></u></b></p><p class=MsoNormal align=center style='text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#2C63A6'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>What is happening?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>There will be a regular scheduled maintenance outage to conduct routine maintenance and security updates for Commerce Campus.</span><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>When is it happening?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#254061'>Saturday, February 22, 2013 from 6:00 p.m. – 6:00 a.m. Central Time. </span><span style='font-size:12.0pt;color:#254061'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>Services/Applications Impacted:<o:p></o:p></span></b></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=685 style='width:513.9pt;border-collapse:collapse'><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='line-height:115%'><b><span style='font-size:12.0pt;line-height:115%;color:#1F497D'>Enterprise Applications</span></b><b><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p></o:p></span></b></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>Banner<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>Banner SSB/INB<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>Cascade – Content Management System<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>DegreeWorks<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>EMS – Event Management Software<o:p></o:p></span></p><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>Lioncard<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>myLEO Portal<o:p></o:p></span></p><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>StarRez<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal><b><span style='font-size:12.0pt;color:#1F497D'>Email for Faculty & Staff</span></b><b><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></b></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal><b><span style='font-size:12.0pt;color:#1F497D'>File Sharing Services</span></b><b><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></b></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal><b><span style='font-size:12.0pt;color:#1F497D'>Remote Desktop Services – E2</span></b><b><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></b></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal><b><span style='font-size:12.0pt;color:#1F497D'>University Web Sites</span></b><b><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></b></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal><b><span style='font-size:12.0pt;color:#1F497D'>Web Applications</span></b><b><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></b></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:17.5pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoNormal style='line-height:115%'><b><span style='font-size:12.0pt;line-height:115%;color:#1F497D'>Classroom and Lab </span></b><b><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p></o:p></span></b></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:17.5pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>All lab technologies that require Network Licenses<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:17.5pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>Pharos Printing<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:17.5pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>Remote Access to Library Databases<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:17.5pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>Virtual Desktop Environments<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='color:#1F497D'><o:p> </o:p></span></p></td></tr></table><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>Why is it Happening?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>This is a regular scheduled maintenance to perform critical security and maintenance updates. </span><span style='font-size:12.0pt;color:#254061'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>Services Not Impacted:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>Although not anticipated, Internet services may have brief disruptions. Telephone and related services will not be impacted.</span><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>Students enrolled in eCollege may use an alternate access point: </span><span style='font-size:12.0pt'><a href="http://online.tamuc.org">http://online.tamuc.org</a><span style='color:#1F497D'> to continue to access their courses during this scheduled maintenance outage.</span><span style='color:#254061'><o:p></o:p></span></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>What you need to do:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>If you experience other technical problems after 6:00 AM CT, please contact </span><span style='font-size:12.0pt'><a href="mailto:CITE%20Support%20Center">CITE Support Center</a><span style='color:#1F497D'> • Monday – Friday 8:00 a.m. – 5:00 p.m. • </span><a href="mailto:Helpdesk@tamuc.edu"><span style='color:#1F497D'>Helpdesk@tamuc.edu</span></a><span style='color:#1F497D'> • 903-468-6000</span></span><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>If you experience eCollege technical problems after 6:00 AM CT, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or </span><span style='font-size:12.0pt'><a href="mailto:helpdesk@online.tamuc.org"><span style='color:#1F497D;text-decoration:none'>helpdesk@online.tamuc.org</span></a><span style='color:#1F497D'> .</span><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><o:p> </o:p></span></p></div></body></html>