[VPAAEtal] ClassLive Pro Issue Resolved

[Academic Affairs]

ClassLive Pro - eCollege- Resolved

What is happening?

ClassLive Pro issue has been resolved.  You may resume using this tool in your class again.

Pearson LearningStudio (eCollege) and The Center for Faculty Excellence and Innovation received reports that ClassLive Pro session where failing to connect. Pearson Technical teams are working to restore ClassLive Pro and to resolve the issue.

When:
The first known report was on 12/5/16 and the issue has been consistent.

Services/Applications Impacted:

  *   ClassLive Pro


What you need to do:
If you are experiencing issues with connectivity to ClassLive Pro, please email us at online at tamuc.edu<mailto:online at tamuc.edu>.  We will update this issue as we receive additional information.

If you experience additional eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free).







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