[VPAAEtal] CITE - eCollege Dropbox and TurnItIn

[Academic Affairs]

Good morning,

 

Assignments Not Transferring to TurnItIn When Submitted via eCollege's
Course Tool: Dropbox

 

What  happened?

Assignments are not successfully transferring to TurnItIn when students
submit them via the course tool dropbox. Students and instructors will
see these assignments stuck in the dropbox with an "in progress" status
for an unusually long time, and the assignment may never successfully
transfer to TurnItIn - even after multiple attempts to re-submit the
assignment.

 

When did it happen?

Faculty Center for Teaching with Technology was notified on Wednesday
12, 2014 @ 9:51pm

 

Services/Applications Impacted:

TurnItIn: Internet-based plagiarism-prevention service

eCollege Course Tool: Dropbox

 

What you need to do:

Instructors should encourage students to NOT continue attempting to
re-submit when this issue occurs, as this further bogs down the TurnItIn
integration.

 

Identified work-around for instructors:

When there are assignments stuck "in progress," instructors should
disable TurnItIn for that dropbox basket, save settings, exit, then go
back in and enable TurnItIn again. This should send most "stuck"
assignments to TurnItIn.  Note: This work-around is effective in most
cases but not all. Please report to the Faculty Center for Teaching with
Technology at 903.886.5511 or by email: online at tamuc.edu
<mailto:online at tamuc.edu>  if this work-around does not resolve the
issue.

Keep in mind:

*  If the assignment due date is passed and "allow past due date" option
is not selected, the instructor should temporarily select this option so
that submissions can be accepted by TurnItIn. (Make sure to revert the
setting after submissions have successfully processed.)

*  After disabling then enabling TurnItIn for the dropbox basket,
instructors can login to TurnItIn and see that submissions are being
processed.

*  Depending on the number of "stuck" assignments that need to be
processed, it may take some time before the instructor will see the
updated score(s).

Thank you,

 

903.886.5511

 

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