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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Good morning,</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Assignments Not Transferring to TurnItIn When Submitted via eCollege’s Course Tool: Dropbox<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>What happened?<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Assignments are not successfully transferring to TurnItIn when students submit them via the course tool dropbox. Students and instructors will see these assignments stuck in the dropbox with an "in progress" status for an unusually long time, and the assignment may never successfully transfer to TurnItIn - even after multiple attempts to re-submit the assignment.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>When did it happen?<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Faculty Center for Teaching with Technology was notified on Wednesday 12, 2014 @ 9:51pm<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Services/Applications Impacted:<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>TurnItIn: Internet-based plagiarism-prevention service<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>eCollege Course Tool: Dropbox<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>What you need to do:<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Instructors should encourage students to NOT continue attempting to re-submit when this issue occurs, as this further bogs down the TurnItIn integration.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Identified work-around for instructors:<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>When there are assignments stuck “in progress,” instructors should disable TurnItIn for that dropbox basket, save settings, exit, then go back in and enable TurnItIn again. This should send most “stuck” assignments to TurnItIn. Note: This work-around is effective in most cases but not all. Please report to the Faculty Center for Teaching with Technology at 903.886.5511 or by email: <a href="mailto:online@tamuc.edu"><span style='font-family:"Calibri","sans-serif";color:#131E83;text-decoration:none'>online@tamuc.edu</span></a> if this work-around does not resolve the issue.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-indent:29.25pt'><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Keep in mind:<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#131E83'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>If the assignment due date is passed and “allow past due date” option is not selected, the instructor should temporarily select this option so that submissions can be accepted by TurnItIn. (Make sure to revert the setting after submissions have successfully processed.)<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#131E83'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>After disabling then enabling TurnItIn for the dropbox basket, instructors can login to TurnItIn and see that submissions are being processed.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#131E83'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Depending on the number of “stuck” assignments that need to be processed, it may take some time before the instructor will see the updated score(s).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>Thank you,<o:p></o:p></span></p><p class=MsoNormal><img border=0 width=200 height=36 id="Picture_x0020_1" src="cid:image001.png@01CF295A.B3674A00" alt="Description: cid:image001.png@01CF28DC.0BD0E770"><o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#131E83'>903.886.5511<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>