[TACRAO] Listserv Drop for Non-Payment

Scott Branum tbranum at gc.edu
Tue Oct 9 15:50:32 CDT 2018


Hi, Beverly.  Our answers are below.


  1.  Once a student has enrolled for a given term, when is payment due? Students who enroll early - payment is due approximately 2 weeks prior to the start of classes.  Students who register within 2 weeks prior to start of classes -  payment is due upon registration.


  1.  How are students notified of their balance (mailed a bill, emails to student email/alternate email)? Our Business Office contacts the students via mail, email, and telephone (automated/recorded message).  The Business Office and other volunteer staff from our institution will also make personal phone calls from time-to-time.



  1.  When do you drop students for non-payment?  Our Business Office drops the students after the early payment deadline and at census.


  1.  How frequently do you drop for non-payment prior to the census date? Twice at a minimum (early deadline/census); however, sometimes our Business Office drops more times than this.


  1.  What is your criteria for dropping (no payment activity, owe more than 25%, etc)? Students who have not paid tuition in full, who do not have an active payment plan on file, who are not sponsored by a grant, and/or who are not on federal aid/pending aid are dropped for non-payment.


  1.  Are there certain groups spared from the drop for non-payment (have anticipated aid, dual credit)? During the early drop - yes - pending aid students, dual credit, and students who have a special agreement with the Business Office are saved from being dropped.  At census, no person is saved from being dropped.


  1.  Do you reach out to the dropped students to encourage them to re-enroll and pay? The Business Office notifies students they have been dropped for non-payment.  They do not specifically encourage the students to re-enroll and pay.


Scott Branum
DIRECTOR OF ADMISSIONS/REGISTRAR | GALVESTON COLLEGE
4015 Avenue Q, Galveston, TX 77550
Phone: (409) 944-1216
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From: tacrao-bounces at tamuc.edu [mailto:tacrao-bounces at tamuc.edu] On Behalf Of Beverly Goddard
Sent: Tuesday, October 9, 2018 3:35 PM
To: tacrao at tamuc.edu
Subject: [TACRAO] Listserv Drop for Non-Payment

NCTC is currently reviewing our processes for dropping students for non-payment and would like some input from you.


  1.  Once a student has enrolled for a given term, when is payment due?
  2.  How are students notified of their balance (mailed a bill, emails to student email/alternate email)?
  3.  When do you drop students for non-payment?
  4.  How frequently do you drop for non-payment prior to the census date?
  5.  What is your criteria for dropping (no payment activity, owe more than 25%, etc)?
  6.  Are there certain groups spared from the drop for non-payment (have anticipated aid, dual credit)?
  7.  Do you reach out to the dropped students to encourage them to re-enroll and pay?

Thanks,
Beverly


Beverly Goddard
Associate Director of Admissions
1500 North Corinth Street
Corinth, TX  76208
940-498-6284
Fax: 940-498-6200
bgoddard at nctc.edu<mailto:bgoddard at nctc.edu>
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