[Students] CITE - Monthly Scheduled Maintenance

[Jalan Mayes]

Monthly Scheduled Maintenance Alert

What is happening?
Center for IT Excellence (CITE) schedules monthly maintenance outages to update applications, apply patches and maintain equipment across campus.  This announcement informs you which applications and services will be impacted.
If you are enrolled in an online course you may log into Pearson Learning Studio (eCollege) before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about 30 minutes during our maintenance window. Until myLEO has been serviced you will receive a message myLEO is being serviced. You may try at a later time to log into Pearson Learning Studio (eCollege) when myLEO has been serviced.

When it is happening?
Saturday, September 19, 2015 from 6:00 p.m. - Sunday, September 20, 9:00 a.m. Central Time
The following applications and services will be impacted:

Classroom and Lab Technology

*         Lab Technologies that require Network Licenses

*         Pharos printing

*         Remote Access to Library Databases

*         Virtual Desktop Environments
Enterprise Applications

*         Banner

*         Banner SSB/INB

*         Cascade

*         DegreeWorks




*         Email System for Faculty & Staff

*         EMS - Event Management System

*         Lioncard

*         MyLEO Portal

*         StarRez



File Sharing Services
University Web Sites
Web Applications
Internet Access
Network Access with TAMU-Commerce  - There will be network outages between 6 PM and 11:30 PM in various buildings across campus.








Why is it Happening?
To install critical security updates and conduct required maintenance.
What you need to do:
If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.



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