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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Monthly Scheduled Maintenance Alert</span></u></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What is happening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">Center for IT Excellence (CITE) schedules monthly maintenance outages to update applications, apply patches and maintain equipment across campus. This announcement
informs you which applications and services will be impacted. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you are enrolled in an online course you may log into Pearson Learning Studio (eCollege) before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about
30 minutes during our maintenance window. Until myLEO has been serviced you will receive a message myLEO is being serviced. You may try at a later time to log into Pearson Learning Studio (eCollege) when myLEO has been serviced.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">When it is happening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Saturday, September 19, 2015 from 6:00 p.m. – Sunday, September 20, 9:00 a.m. Central Time</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Californian FB","serif";color:#1D7793">The following applications</span></b><b><span style="font-size:12.0pt;font-family:"Californian FB","serif";color:#1F497D"> and
</span></b><b><span style="font-size:12.0pt;font-family:"Californian FB","serif";color:#1D7793">services will be impacted:<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Classroom and Lab Technology</span></b><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Lab Technologies that require Network Licenses</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Pharos printing</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Access to Library Databases</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Virtual Desktop Environments</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Enterprise Applications</span></b><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal">
<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Banner</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Banner SSB/INB</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Cascade</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal">
<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">DegreeWorks</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
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<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal">
<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Email System for Faculty & Staff</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal">
<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">EMS – Event Management System</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal">
<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Lioncard</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal">
<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">MyLEO Portal</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal">
<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">StarRez</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">File Sharing Services</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">University Web Sites</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Web Applications</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Internet Access</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Network Access with TAMU-Commerce
</span></b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> - There will be network outages between 6 PM and 11:30 PM in various buildings across campus.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
</td>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
</td>
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<p class="MsoNormal" style="mso-line-height-alt:4.0pt"><b><span style="color:#1F497D"> </span></b><o:p></o:p></p>
</td>
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<p class="MsoNormal" style="margin-left:.25in;mso-line-height-alt:4.0pt"><b><span style="font-size:12.0pt;color:#1F497D"> </span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Why is it Happening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">To install critical security updates and conduct required maintenance.</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What you need to do:</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;color:#1F497D">.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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