[Students] CITE - Monthly Scheduled Maintenance

[Lydia Harkey]

Monthly Scheduled Maintenance Alert

What is happening?
CITE schedules monthly maintenance outages to update applications, apply security patches and maintain equipment.
If you are enrolled in an online course you may log into Pearson Learning Studio (eCollege) before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about 30 minutes during our maintenance window. Until myLEO has been serviced you will receive a message myLEO is being serviced. You may try at a later time to log into Pearson Learning Studio (eCollege) when myLEO has been serviced.

When it is happening?
Saturday, November 21, 2015 from 6:00 p.m. - Sunday, November 22, 9:00 a.m. Central Time
For a complete list of scheduled maintenance windows, please consult the CITE maintenance schedule<http://www.tamuc.edu/CampusLife/CampusServices/CITESupportCenter/MaintenanceSchedule.aspx>
The following application and services will be impacted during this maintenance outage:
Classroom and Lab Technology

*         Lab Technologies that require Network Licenses

*         Pharos printing

*         Remote Access to Library Databases

*         Virtual Desktop Environments
Enterprise Applications

*         Banner

*         Banner SSB/INB

*         Cascade

*         DegreeWorks




*         Email System for Faculty & Staff

*         EMS - Event Management System

*         Lioncard

*         MyLEO Portal

*         StarRez



File Sharing Services
Network Access within TAMU-Commerce  - There will be rolling 15 minute network outage starting at 6:15 pm - 8:00 PM for a duration of 5 minutes.
Telephone - Only VoiceMail will be serviced for the duration of the outage.
University Web Sites
Web Applications




Why is it Happening?
To install critical security updates and conduct required maintenance.
What you need to do:
If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.






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