[Students] Unscheduled Outage Alert – eCollege RESOLVED

[David Boyd]

Unscheduled Outage Alert – eCollege RESOLVED

What is happened.
Users trying to navigate within a LearningStudio (eCollege) course experienced 502 or Loading Script errors which caused the pages not to load.  Pearson Technical Teams have resolved the issue and services have been restored.

Services/Applications Impacted:

·         Pearson LearningStudio (eCollege)


What you need to do:
If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.

If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or helpdesk at online.tamuc.org<mailto:helpdesk at online.tamuc.org>.
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