[Students] IT Unscheduled Outage Alert

[Lydia Harkey]

Unscheduled Outage Alert

What is happening?

Our TAMUC.edu website is not responding. We are currently investigating
and will send an update when the website has restored. Also, new Banner
sessions are not available. If you are currently in Banner your session
is available.

 

When is it happening?

Friday, August 16, 2013 from 10:00 a.m. Central Time. 

 

Services/Applications Impacted:

*         University Webpages

*         New Banner Sessions are not available

Why is it happening?

We are currently investigating and will provide resolution on update
notice.

 

Services Not Impacted:

Telephone and related services will not be impacted. 

 

What you need to do:

If you experience other technical problems, please contact the IT
Support Center at 903-468-6000 or Helpdesk at tamuc.edu
<mailto:Helpdesk at tamuc.edu> .

 

If you experience eCollege technical problems, please contact the
eCollege helpdesk at 1-866-656-5511 (toll free) or
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org>  .

IT Support Center
<http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default
.aspx>  
Monday - Friday 8:00 a.m. - 5:00 p.m. * helpdesk at tamuc.edu
<mailto:helpdesk at tamuc.edu>  * 903-468-6000 

 

 

Lydia Harkey

IT Communication Manager

Communication  | EIR Accessibility Coordinator | Training

 

IT Communication Dept

Texas A&M University-Commerce

P.O. Box 3011

Commerce, Tx 75429

p: 903.468.3029   f: 903.886.5415

Lydia.Harkey at tamuc.edu <mailto:Lydia.Harkey at tamuc.edu>  | Information
Technology
<http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default
.aspx> 

 

As a friendly reminder be sure to  contact the IT Help Desk directly for
all of your IT needs: 

x6000 (on-campus) or 903-468-6000 (off-campus) or via email:
Helpdesk at tamuc.edu <mailto:Helpdesk at tamuc.edu> .

 

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