[Students] Maintenance Outage

[Lydia Harkey]

Just a friendly reminder there will be a Maintenance Outage

 

Outage Alert



What is happening?

There will be a regular scheduled maintenance outage to conduct routine
maintenance and security updates. 

 

When is it happening?

Thursday, December 20th, 2012 from 8:00 p.m. - 12:00 a.m. Central Time. 

 

Services/Applications Impacted:

All application services including:

*         myLEO and LEO Portal and applications within

*         Graduation Application Viewer

*         Advancement Giving

*         IT Survey

*         All lab technologies using a network license

*         Library Adobe Streaming Services

*         Blackberry Enterprise Services

*         Magnus/Meningitis

*         Certification Curriculum Training

*         Network file shares

*         Certification Professional Development

*         Online Orientation

*         Certification Professional (CP) Registration

*         Pharos printing

*         Chief Financial Officer Registration Page

*         Purchasing Web

*         Class Enrollment

*         Retirement Certification

*         E2 - Terminal Services

*         Schedule of Classes

*         eCollege

*         SRSCPride Share

*         Employee emails (exchange and CP accounts)

*         StarRez

*         "Employees" Information

*         Student Droplist

*         EMS

*         Teacher Certification Payment Gateway

*         FCTT Course Copy

*         Telephone Help

*         Ghost Server Services

*         Texarkana Droplist

*         Graduation Application

 

 

Why is it Happening?

Regular scheduled maintenance is to perform critical security and
maintenance updates. 

 

Services Not Impacted:

ResNet and Internet services may have only brief disruptions of
services. Telephone and related services will not be impacted.

 

What you need to do:

If you experience other technical problems after 12:00 AM CST, please
contact the IT Support Center at 903-468-6000 or Helpdesk at tamuc.edu
<mailto:Helpdesk at tamuc.edu> .

 

If you experience eCollege technical problems after 12:00 a.m. CST,
contact the eCollege helpdesk at 1-866-656-5511 (toll free) or 
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org>  .

 

IT Support Center
<http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default
.aspx>  
Come by: Monday - Friday 8:00 a.m. - 5:00 p.m.
Contact by email: helpdesk at tamuc.edu <mailto:helpdesk at tamuc.edu> 
Call us any time: 903-468-6000

 

 

 

 

Lydia Harkey

IT Communications and Training Manager

Information Technology

Texas A&M Commerce

903.468.3029

 

As a friendly reminder be sure to  contact the IT Help Desk directly for
all of your IT needs: 

x6000 (on-campus) or 903-468-6000 (off-campus) or via email: 
Helpdesk at tamuc.edu <mailto:Helpdesk at tamuc.edu> .

 

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