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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Just a friendly reminder there will be a Maintenance Outage<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p><span style='text-decoration:none'>&nbsp;</span></o:p></span></u></b></p><p class=MsoNormal align=center style='text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Outage Alert<br><br></span></u></b><b><span style='font-size:8.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What is happening?<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>There will be a regular scheduled maintenance outage to conduct routine maintenance and security updates. <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>When is it happening?<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;color:#254061'>Thursday, December 20th, 2012 from 8:00 p.m. &#8211; 12:00 a.m. Central Time. </span><span style='font-size:12.0pt;color:#254061'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services/Applications Impacted:<o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#1F497D'>All application services including:<o:p></o:p></span></p><table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;border:none'><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>myLEO and LEO Portal and applications within<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Graduation Application Viewer<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Advancement Giving<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>IT Survey<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>All lab technologies using a network license<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Library Adobe Streaming Services<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Blackberry Enterprise Services<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Magnus/Meningitis<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Certification Curriculum Training<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Network file shares<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Certification Professional Development<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Online Orientation<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Certification Professional (CP) Registration<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Pharos printing<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Chief Financial Officer Registration Page<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Purchasing Web<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Class Enrollment<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Retirement Certification<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>E2 &#8211; Terminal Services<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Schedule of Classes<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>eCollege<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>SRSCPride Share<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Employee emails (exchange and CP accounts)<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>StarRez<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>&#8220;Employees&#8221; Information<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Student Droplist<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>EMS<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Teacher Certification Payment Gateway<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>FCTT Course Copy<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Telephone Help<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Ghost Server Services<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Texarkana Droplist<o:p></o:p></span></p></td></tr><tr style='height:18.85pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>&middot;<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='color:#1F497D'>Graduation Application<o:p></o:p></span></p></td><td width=295 style='width:221.4pt;padding:0in 5.4pt 0in 5.4pt;height:18.85pt'><p class=MsoNormal style='margin-left:.25in'><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p></td></tr></table><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Why is it Happening?<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>Regular scheduled maintenance is to perform critical security and maintenance updates. </span><span style='font-size:12.0pt;color:#254061'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services Not Impacted:<o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#1F497D'>ResNet and Internet services may have only brief disruptions of services. Telephone and related services will not be impacted.</span><span style='color:#254061'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What you need to do:<o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#254061'>If you experience </span><span style='color:#1F497D'>other </span><span style='color:#254061'>technical problems after 12:00 AM CST, please contact the IT Support Center at 903-468-6000 or </span><a href="mailto:Helpdesk@tamuc.edu"><span style='color:#254061'>Helpdesk@tamuc.edu</span></a><span style='color:#254061'>.<o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#254061'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><span style='color:#254061'>If you experience eCollege technical problems after 12</span><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>:00 a.m.</span><span style='color:#254061'> CST, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or </span><a href="mailto:helpdesk@online.tamuc.org"><span style='color:#254061'>helpdesk@online.tamuc.org</span></a><span style='color:#254061'> .<o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#254061'><o:p>&nbsp;</o:p></span></b></p><p class=MsoNormal><b><span style='color:#254061'><a href="http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default.aspx">IT Support Center</a></span></b><span style='color:#254061'> <br></span><span style='font-size:12.0pt;color:#365F91'>Come by: Monday &#8211; Friday 8:00 a.m. &#8211; 5:00 p.m.<br>Contact by email:</span> <a href="mailto:helpdesk@tamuc.edu"><span style='font-size:12.0pt'>helpdesk@tamuc.edu</span></a><span style='font-size:12.0pt;color:#365F91'><br>Call us any time: 903-468-6000</span><o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><span style='color:#365F91'><img border=0 width=172 height=95 id="Picture_x0020_1" src="cid:image001.gif@01CDDECF.21479BB0" alt="Description: TAMUC_logo"><o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#365F91'>Lydia Harkey<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>IT Communications and Training Manager<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>Information Technology<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>Texas A&amp;M Commerce<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>903.468.3029<o:p></o:p></span></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><i><span style='color:#1F497D'>As a friendly reminder be sure to&nbsp; contact the IT Help Desk directly for all of your IT needs: <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#1F497D'>x6000 (on-campus) or 903-468-6000 (off-campus) or via email: </span></i><a href="mailto:Helpdesk@tamuc.edu"><i><span style='color:blue'>Helpdesk@tamuc.edu</span></i></a><i><span style='color:#1F497D'>.</span></i><i><span style='color:#1F497D'><o:p></o:p></span></i></p><p class=MsoNormal><o:p>&nbsp;</o:p></p></div></body></html>