[bsw] Program Admin Asst Position Available ASAP.doc

[Pamela Hammond]

Program/Administrative Assistant 
Dallas Furniture Bank (DFB)
 
 
The Program/Administrative Assistant is the most pivotal and critical
position of the DFB office.  This position is the first and main point of
contact for our service to clients and their referring agency.  This
employee must interface daily with DFB clients, other non-profit staff, DFB
board members, donors and DFB staff.  They must also be dependable,
reliable, able to critically think as a problem-solver, and must be patient,
compassionate yet firm (when needed); must be willing to be flexible, daily.

 
Responsibilities are: 
 
*	Answering, recording and giving appropriate disposition to all DFB
agency phone calls.  Calls may initiate from board members, media entities,
prospective funders community furniture donors, retailers etc... so pleasant
phone voice, professionalism, and appropriate phone etiquette is expected at
all times. 
 
*	Receives Client Referral Forms-review and process client furniture
requests with assistance/input from executive director, as needed; sets
appointments with clients for furniture viewings at the warehouse; transacts
furniture purchases with clients-handles invoicing/credit line options with
partner agencies' staff and manages a small bank with weekly reporting;
schedules client deliveries and helps to oversee and coordinate their
furniture pick-ups
 
*	Maintains working relationship with partnering agencies' staff
members-serves as primary contact with these non-profit agencies (our
members) and manages  consistent contact with partner base by e-mail and/or
by phone 
 
*	Data input and maintenance of inventory/client databases- complete
monthly/quarterly reports to executive director on program data including #s
of clients served, member agencies information,  furniture inventory
received and donated
 
*	Schedule furniture donors' pick- ups and usage of truck usage   
 
*	Coordinates with warehouse manager and warehouse assistant for
client pick-ups from warehouse 
 
*	Sends out board meeting notices and serves as first point of contact
for agency volunteers
 
*	Provide administrative support to and works closely with the
executive director; provides assistance for general office 
 
*	Provides administrative support to the annual event co-chairs
(volunteers) for the DFB annual fundraising event as well as special
volunteer projects that occur throughout the year
 
Starting Salary $26K/year and benefits.
Resume/Cover Letter Submission required by January 7, 2008
E-mail to: trobertson at dallasfurniturebank.org
<mailto:trobertson at dallasfurniturebank.org> 
Website:  www.dallasfurniturebank.org <http://www.dallasfurniturebank.org/> 
NO PHONE CALLS PLEASE!
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