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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;color:#131E83">Scheduled Update Alert – myLeo Online LMS<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB",serif;color:#131E83"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#131E83">What is happening?<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#323E4F"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#323E4F">The Brightspace platform which is used by myLeo Online will transition to Amazon Web Services hosting on April 14th. The process is scheduled by the vendor to occur
from 10pm CST and should be concluded by Apr 15, 4 AM CST. <o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#323E4F"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#323E4F">Please note that
</span><em><span style="font-size:12.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#323E4F">t</span></em><strong><i><span style="font-size:12.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#323E4F">he LMS will be unavailable to users
during this time frame.</span></i></strong><span style="font-size:12.0pt;line-height:115%;color:#323E4F"> Services will resume by 4 AM CST on the 15th.</span><span style="font-size:12.0pt;line-height:115%;color:#323E4F"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#323E4F"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#323E4F">Courses using eCollege are NOT affected</span><span style="font-size:12.0pt;line-height:115%;color:#323E4F"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#131E83">When:<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#323E4F"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#323E4F">Saturday April 14th, 2018 from 10:00 p.m. – 4:00 a.m. CST<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#131E83">Services/Applications Impacted:<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#323E4F"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#323E4F">myLeo Online Learning Management System-Online Courses in D2L Brightspace<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#131E83">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#323E4F"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#323E4F">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="color:#323E4F">Helpdesk@tamuc.edu</span></a><span style="color:#323E4F">.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#323E4F"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#323E4F">If you experience myLeo Online technical problems, contact the Brightspace helpdesk at 1-877-325-7778 (toll free).<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><u><span style="color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><img border="0" width="280" height="118" id="Picture_x0020_1" src="cid:image001.png@01D3CFE0.13CD6C50" alt="Description: Academic Technology-Two Color-Digital"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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