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<p><strong><span style="font-size:10.0pt;font-family:"Arial","sans-serif";font-weight:normal">Attention Faculty teaching online courses:<o:p></o:p></span></strong></p>
<p><strong><span style="font-size:10.0pt;font-family:"Arial","sans-serif";font-weight:normal">Remind your students of the 24/7 technical support available to them with Pearson LearningStudio. If they encounter technical problems with their online courses,
they should direct their technical issues to: <o:p></o:p></span></strong></p>
<p><strong><span style="font-family:"Arial","sans-serif";color:#000099">LearningStudio (eCollege) Technical Concerns:</span></strong><span style="font-family:"Arial","sans-serif";color:#000099"> Please contact the LearningStudio HelpDesk, available 24 hours
a day, seven days a week. by sending an email directly to <a href="mailto:helpdesk@online.tamuc.org">
helpdesk@online.tamuc.org</a>. You may also reach the HelpDesk by calling (toll-free) 1-866-656-5511 or 720-931-3847 (direct), or through the Online Chat by clicking on the "Tech Support" tab within your LearningStudio course.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:#17365D">Center for Faculty Excellence & Innovation
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:#17365D">Academic Affairs
</span></b><b><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></b></p>
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