[VPAAEtal] 6/13/2015 - Scheduled Outage Alert – eCollege

[Academic Affairs]

Scheduled Outage Alert – eCollege – 6/13/2015

What is happening?
On Saturday, June 13, between 12:30 AM CT and 7:30 AM CT, Pearson will be conducting emergency maintenance on the LearningStudio platform. During this maintenance, technical teams will migrate and update hardware for a critical storage application and progress on the Microsoft server upgrades strategy. Given the critical nature of this move, technical teams have an in-depth testing and deployment strategy to ensure the success of this migration and will need the extended maintenance window to complete this work.

When:
June 13th, 2015

Services/Applications Impacted:

·         Pearson LearningStudio (eCollege)

·         myLabs (if accessed through LearningStudio course shell)


What you need to do:
If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.

If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or helpdesk at online.tamuc.org<mailto:helpdesk at online.tamuc.org>.

Thank you,
[cid:image001.jpg at 01D0A207.49EE5010]



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.tamuc.edu/pipermail/vpaaetal/attachments/20150608/8d2c4098/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 2323 bytes
Desc: image001.jpg
URL: <http://mailman.tamuc.edu/pipermail/vpaaetal/attachments/20150608/8d2c4098/attachment.jpg>