[VPAAEtal] IT - eCollege Program Update

[Academic Affairs]

Program Update Alert

 

What is happening?

eCollege courses using ClassLive and ClassLive Pro will see a difference
in the appearance of the program.   

 

When did it happened?

The appearance of ClassLive Pro changed around October 24, 2013.  This
change took place without any notification from the provider Elluminate,
a Blackboard product.

 

Services/Applications Impacted:

ClassLive Pro when logged in to eCollege

 

Why did it happen?

The service provider for ClassLive Pro upgraded the program.

 

Services Not Impacted:

eCollege online courses are available to faculty and students.  

 

What you need to do:

eCollege has provided a user's guide for the updated program.  The guide
is located on the FCTT Website under Teaching Tools
<http://www.tamuc.edu/facultyStaffServices/facultyCenterForTeachingWithT
echnology/teachingTools/classLivePro.aspx> .  For assistance, contact
the FCTT at 903-468-5511.

 

URL for ClassLive Pro Guide:
http://www.tamuc.edu/facultyStaffServices/facultyCenterForTeachingWithTe
chnology/teachingTools/classLivePro.aspx
<http://www.tamuc.edu/facultyStaffServices/facultyCenterForTeachingWithT
echnology/teachingTools/classLivePro.aspx> 

 

IT Support Center
<http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default
.aspx>  
Monday - Friday 8:00 a.m. - 5:00 p.m. * helpdesk at tamuc.edu
<mailto:helpdesk at tamuc.edu>  * 903-468-6000 

 

If you experience eCollege technical problems after 5:00 PM CT, contact
the eCollege helpdesk at 1-866-656-5511 (toll free) or
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org> 

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