[TACRAO] Listserv Graduation Diploma Question

Garrick, Connie Connie.S.Garrick at lonestar.edu
Fri Jan 14 12:06:13 CST 2022


Guess one day we will all go to an ‘electronic’ diploma!  😊

Connie Garrick
Executive Director Records & Enrollment Services/Registrar
Office of Student Success & Completion
20515 SH 249  UP1104
Houston, Texas 77070
O: 281.290.2923
F: 281.290.2978

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From: TACRAO <tacrao-bounces at tamuc.edu> On Behalf Of Donna Burkett
Sent: Friday, January 14, 2022 11:39 AM
To: tacrao at tamuc.edu
Subject: Re: [TACRAO] Listserv Graduation Diploma Question

CAUTION: This email originated from outside of Lone Star College. Do not click links or open attachments unless you recognize the sender and know the content is safe.

SFA uses USPS tracking numbers.  We also send an email requesting that student’s not contact us for the tracking number for at least 7 business days after receipt of the email.  So of course we get at least one back within seconds asking for the tracking number and numerous emails asking for the tracking number BEFORE they are mailed out.

We still haven’t found a way to get students to stop emailing us asking when diplomas will be mailed out, even though we have published a time frame in which they can expect them to be mailed.  If you find that magic formula, we are interested.

Donna Burkett | Assistant Registrar
Office of the Registrar | Stephen F. Austin State University | Graduation Area
P.O. Box 13050 | Nacogdoches, TX  75962
P: 936.468.2103 | F: 936.468.7638 | graduation at sfasu.edu<mailto:graduation at sfasu.edu>

[cid:image003.png at 01D8093F.1EE03770]<sfasu.edu>[cid:image004.png at 01D8093F.1EE03770]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_SFARegistrarsOffice&d=DwMFAg&c=oqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc&r=5cwyr3ZZzjmRsIsXglBYqQ&m=p8nAdY8O6dVbzOhHQKaMyxX9uEyFVSROO3QFKLZsl3w&s=PHMeL9nFCVpdBGF3mBuapvkWLTUY9BJfX1c7o0Fa93c&e=> [cid:image005.png at 01D8093F.1EE03770] <https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_SFARegistrar&d=DwMFAg&c=oqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc&r=5cwyr3ZZzjmRsIsXglBYqQ&m=p8nAdY8O6dVbzOhHQKaMyxX9uEyFVSROO3QFKLZsl3w&s=kcKCEjBEYszfr021dLQtrZukN4EaXBkIxJT4McYOWn0&e=>  [cid:image007.png at 01D8093F.1EE03770] <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.instagram.com_sfaregistrar&d=DwMFAg&c=oqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc&r=5cwyr3ZZzjmRsIsXglBYqQ&m=p8nAdY8O6dVbzOhHQKaMyxX9uEyFVSROO3QFKLZsl3w&s=2h-e8bFmVCaI9GECk6uFyaevfjNSQ9LDxRbDKEvuFuU&e=>  [cid:image008.png at 01D8093F.1EE03770] <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sfasu.edu_registrar_&d=DwMFAg&c=oqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc&r=5cwyr3ZZzjmRsIsXglBYqQ&m=p8nAdY8O6dVbzOhHQKaMyxX9uEyFVSROO3QFKLZsl3w&s=4bi27fAscwDdpvCA-YbQUmVeMzK6lNt4Lp-IPL392XQ&e=>

*The views and opinions expressed in this message are my own and do not necessarily reflect the views and opinions of Stephen F. Austin State University, its Board of Regents, or the State of Texas.*

From: TACRAO <tacrao-bounces at tamuc.edu<mailto:tacrao-bounces at tamuc.edu>> On Behalf Of Graham, Ms. Erika
Sent: Friday, January 14, 2022 10:44 AM
To: tacrao at tamuc.edu<mailto:tacrao at tamuc.edu>
Subject: [TACRAO] Listserv Graduation Diploma Question

Hey folks,

I am reviewing our diploma mail out process and we receive a lot of calls from students asking the status of their diploma and when they will receive it.

Do your offices do anything special for (i.e. tracking, QR code, etc.) that can be advertised to students?

Thank you!

Best,

[cid:image009.png at 01D8093F.1EE03770]
Erika Graham, M.Ed.
She/Her
Assistant Registrar
Office of the Registrar

tarleton state university
Box T-0620, Stephenville, TX 76402
o 254-968-9121 | F­­ 254-968-9389
tarleton.edu/registrar
tarleton.edu/academicaffairs
[cid:image010.jpg at 01D8093F.1EE03770]
[cid:image011.jpg at 01D8093F.1EE03770]
Tarleton Allies
[Email Sig STAFF]

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