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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;color:#1D7793">Monthly Scheduled Maintenance Notice</span></u></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">What is happening?</span></b><o:p></o:p></p>
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<span style="font-size:12.0pt;color:#1F497D">CITE schedules monthly maintenance windows to update applications, apply security patches and maintain equipment.<s>
</s></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:#1F497D">If you are enrolled in an online course you may log into myLEO Online (D2L) before the maintenance window begins as myLEO Online will not be impacted. MyLEO will be impacted
for about 30 minutes during our maintenance window. Until myLEO has been serviced you will receive a message that myLEO is being serviced. You may try at a later time to log into myLEO Online (D2L) after myLEO has been restarted.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">When it is happening?</span></b><o:p></o:p></p>
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<span style="font-size:12.0pt;color:#1F497D">Saturday, February 22, 2025 from 6:00 p.m. – Sunday, February 23, 2025 6:00 a.m. Central Time<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">The following applications</span></b><b><span style="font-size:14.0pt;color:#1F497D">
</span></b><b><span style="font-size:14.0pt;color:#1D7793">and services will be impacted during this</span></b><b><span style="font-size:14.0pt;color:#1F497D">
</span></b><b><span style="font-size:14.0pt;color:#1D7793">maintenance window:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Classroom and Lab Technology</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Lab Technologies that require Network Licenses</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%">
<span style="font-size:12.0pt;line-height:115%;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Pharos printing</span><o:p></o:p></p>
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<span style="font-size:12.0pt;line-height:115%;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Access to Library Databases</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Enterprise Applications & Services</span></b><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Banner Admin/SSB & UC4</span><o:p></o:p></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Cascade – Content Management System</span><o:p></o:p></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Constituo Satellite<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
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<td width="1" style="width:.75pt;padding:0in 0in 0in 0in;height:138.75pt">
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">DegreeWorks</span><o:p></o:p></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Email System for Faculty & Staff</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">EMS – Event Management System<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">File Sharing Services<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">File Transfer Services<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Fusion<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Informatica Secure Cloud Agent<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Laserfiche Document Management System</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Lioncard / Transact after 10:15 PM<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">myLEO Portal<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">PasswordKeeper<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Point-N-Click<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Procare<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">ETAMU SSO<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">ETAMU Web Applications<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">WebFocus<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Xitracs<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Telecommunications / Network</span></b><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;mso-add-space:auto;text-indent:-.25in">
<span style="font-size:12.0pt;color:#1F497D">·</span><span style="font-size:7.0pt;color:#1F497D"> </span><span style="font-size:12.0pt;color:#1F497D">Global Protect VPN Client update to 6.2.7. Client should update during next login<o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">· Network Connections at the ETAMU Farm complex<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">Why is it Happening?</span></b><span style="color:black"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;color:#1F497D">To install security updates and conduct required maintenance.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">What you need to do:</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><span style="color:black"><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a></span><span style="font-size:12.0pt;color:#1F497D">. For additional information on future maintenance window scheduling,
please see </span><a href="https://tamuc.teamdynamix.com/TDClient/62/Portal/Home/?ID=c64727c1-d443-402e-972f-5c72fe6357dc">Client Portal Maintenance Schedule</a>.<span style="color:black"><o:p></o:p></span></p>
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