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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:18.0pt">CITE – Unscheduled Outage: Banner Prod</span></u></b><span style="mso-ligatures:none"><o:p></o:p></span></p>
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<b><span style="font-size:18.0pt">What Is Happening?</span></b><br>
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Banner QA and Banner Prod are currently experiencing an unscheduled out since 7:30 AM this morning. The TAMUC SIS team and Ellucian are currently working to resolve the issues pertaining to the outage. Unfortunately we do not have an ETA on when the issue will
be resolved. If you have any questions or concerns please be sure to contact the HelpDesk at their contact information provided below.<o:p></o:p></p>
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<b><span style="font-size:18.0pt">Services/Applications Impacted:</span></b><o:p></o:p></p>
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<p class="MsoNormal">-Banner Production<o:p></o:p></p>
<p class="MsoNormal">-Banner QA<br>
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<b><span style="font-size:18.0pt">What You Need To Do:</span></b><br>
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For more information regarding outages go to: <a href="http://appsprod.tamuc.edu/uPortalApps/SystemsDashboard/SystemsDashboard.aspx">
CITE Critical Systems Dashboard</a>. <br>
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If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
<a href="mailto:Helpdesk@tamuc.edu">mailto:Helpdesk@tamuc.edu</a>.<o:p></o:p></p>
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<p class="MsoNormal">Thank you,<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;color:#00386C;mso-ligatures:none">Ryan Dickerson, MS<o:p></o:p></span></b></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#4F5352;mso-ligatures:none">Project Coordinator I</span></i><span style="font-size:12.0pt;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#4F5352;mso-ligatures:none"><a href="https://www.tamuc.edu/cite-support-center/"><span style="color:#0088CE">Information Technology</span></a> | McDowell Administration Building, 156<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#4F5352;text-transform:uppercase;mso-ligatures:none">P: 903.886.5247</span><span style="font-size:12.0pt;color:#4F5352;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#4F5352;mso-ligatures:none"><a href="https://www.linkedin.com/in/ryan-dickerson-3a2860177/"><span style="color:#0088CE">LinkedIn</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#4F5352;mso-ligatures:none">Mail:</span></i><span style="font-size:12.0pt;color:#4F5352;mso-ligatures:none"> P.O. Box 3011, Commerce, TX 75429</span><span style="font-size:13.5pt;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#4F5352;mso-ligatures:none">Ship:</span></i><span style="font-size:12.0pt;color:#4F5352;mso-ligatures:none"> 2600 S Neal Street, Commerce, TX 75428</span><span style="font-size:13.5pt;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:26.25pt"><span style="color:black"><a href="https://www.tamuc.edu/"><span style="font-size:13.5pt;color:blue;text-decoration:none"><img border="0" width="250" height="33" style="width:2.6041in;height:.3437in" id="Picture_x0020_1" src="cid:image001.gif@01DA284F.FA9CD300" alt="TAMUC logo"></span></a></span><span style="font-size:13.5pt;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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