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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;color:#1D7793">30 Minute Reminder - Scheduled System Maintenance/Upgrade Notice</span></u></b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">What is happening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt;color:#1F497D">CITE maintenance windows to update banner applications and student self-services. This is a major database migration and upgrade and the environment/applications will be down for an extended period of time. <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">When is it happening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt;color:#1F497D">Friday, February 24, 2023 from 2:00 p.m. – Monday, February 27, 2023 8:00 a.m. Central Time</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">The following applications</span></b><b><span style="font-size:14.0pt;color:#1F497D">
</span></b><b><span style="font-size:14.0pt;color:#1D7793">and services will be impacted during this</span></b><b><span style="font-size:14.0pt;color:#1F497D">
</span></b><b><span style="font-size:14.0pt;color:#1D7793">maintenance window:<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-indent:.5in"><b><span style="font-size:12.0pt;color:#2F5496">Enterprise applications and services<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">Banner <o:p></o:p></span></li></ul>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">Banner Share Folders (windows share)<o:p></o:p></span></li></ul>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">ESM<o:p></o:p></span></li></ul>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">Degree Works<o:p></o:p></span></li></ul>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">Webfocus<o:p></o:p></span></li></ul>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">My Leo Portal<o:p></o:p></span></li></ul>
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<td width="325" nowrap="" style="width:244.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.2in">
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">ILP Elucian<o:p></o:p></span></li></ul>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">EAB<o:p></o:p></span></li></ul>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">TargetX (extract file)<o:p></o:p></span></li></ul>
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<td width="325" nowrap="" style="width:244.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.2in">
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">Touchnet<o:p></o:p></span></li></ul>
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<td width="325" nowrap="" style="width:244.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.2in">
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">Ticketrax<o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:105%">StarRez<o:p></o:p></span></li></ul>
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">Appworx(UC4)<o:p></o:p></span></li></ul>
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<td width="325" nowrap="" style="width:244.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.2in">
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">UC4 (extract file)<o:p></o:p></span></li></ul>
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<td width="325" nowrap="" style="width:244.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.2in">
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">BankMobile Refunds App (A/R only)<o:p></o:p></span></li></ul>
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<td width="325" nowrap="" style="width:244.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.2in">
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">AcademicWorks (Blackbaud)<o:p></o:p></span></li></ul>
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<tr style="height:.2in">
<td width="325" nowrap="" style="width:244.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:.2in">
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<li class="MsoNormalCxSpMiddle" style="color:#1F497D;line-height:105%;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt;line-height:105%">TDClient<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">Why is it Happening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt;color:#1F497D">We understand that during this process there is potential for MyLeo to go down for some time. If you cannot get into MyLeo and need to get into
<b>D2L </b>please <b>sign into D2L using this link</b>:</span> <span style="font-size:12.0pt;color:#1F497D">
<a href="https://myleoonline.tamuc.edu/d2l/home"><span style="color:#0563C1">https://myleoonline.tamuc.edu/d2l/home</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt;color:#1F497D">To perform maintenance and upgrade to Banner applications and student self-services.</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1D7793">What you need to do:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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