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<p class="MsoNormal"> S<span style="font-size: 11pt;">tudents,</span></p>
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<p class="MsoNormal">Earlier today, a bug was identified in one of our databases that monitors the COVID-19 training submissions. As a result, some student D2L accounts were inadvertently  deactivated.  Various support offices swiftly started to address calls,
 emails, and service tickets and began reactivating right away. Additionally, a patch fix was developed and implemented at approximately 4:40 pm (1/11/20). This fix has resolved the issue. If any student is still experiencing difficulties accessing D2L, please
 contact <a href="mailto:Helpdesk@tamuc.edu"><span style="color:blue">Helpdesk@tamuc.edu</span></a>.  The student will be asked to provide the email verifying they took the COVID-19 Training. Once verified, they will be reactivated.  </p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt; font-family:"Times New Roman",serif; color:#00386C">Jeremy G. Gamez</span></b><b><span style="font-size:13.5pt; color:#00386C"></span></b></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt; font-family:"Times New Roman",serif; color:#4F5352">Interim Chief Information Officer</span></i><span style="font-size:12.0pt; color:black"></span></p>
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<p class="MsoNormal"><span style="color:#595959">Center for IT Excellence</span><span style="color:#4F5352">|McDowell Administration (BA) Bldg. 132</span><span style="font-size:12.0pt; color:#4F5352"></span></p>
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<p class="MsoNormal"><span style="color:#4F5352; text-transform:uppercase">P</span>: 903.886.5969<span style="font-size:12.0pt; color:#4F5352"></span></p>
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<p class="MsoNormal"><span style="color:#4F5352">Texas A&M University – Commerce</span></p>
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