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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB",serif;color:#131E83">Unscheduled Outage Update – MyLeo<o:p></o:p></span></u></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB",serif;color:#131E83"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB",serif;color:#131E83">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91">We have resolved the issue that we were experiencing with MyLeo.
</span><span style="color:#1F497D">As of 8:45, those issues were resolved and access has been restored. We will continue to monitor the status of MyLeo.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB",serif;color:#131E83">Services</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB",serif;color:#1F497D">/Applications</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB",serif;color:#131E83">
Restored:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="color:#365F91;margin-bottom:10.0pt;margin-left:0in;mso-add-space:auto;line-height:115%;mso-list:l1 level1 lfo3">
<span style="font-size:12.0pt;line-height:115%">MyLeo<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB",serif;color:#131E83">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;color:#1F497D">.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or
</span><a href="mailto:helpdesk@online.tamuc.org"><span style="font-size:12.0pt;color:#1F497D">helpdesk@online.tamuc.org</span></a><span style="font-size:12.0pt;color:#1F497D">.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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