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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">Access Issue Update – Portal<o:p></o:p></span></u></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91">We are working to troubleshoot access issues as we transition services to the new portal. Additional staff are on hand to quickly handle both access issues and role assignments. We are responding
to each issue as they come in and will continue to be on the lookout for open items over the next few days.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">Services</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1F497D">/Applications</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">
Affected:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
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<span style="font-size:12.0pt;line-height:115%">Portal<o:p></o:p></span></li></ul>
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<span style="font-size:12.0pt;line-height:115%;color:#365F91"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;color:#1F497D">.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or
</span><a href="mailto:helpdesk@online.tamuc.org"><span style="font-size:12.0pt;color:#1F497D">helpdesk@online.tamuc.org</span></a><span style="font-size:12.0pt;color:#1F497D">.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><o:p> </o:p></span></p>
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