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<div style="text-align:center; margin:0" align="center"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Californian FB,serif" size="4" color="#131E83"><span style="font-size:14pt"><b><u>Unscheduled Outage Alert – Banner Through
MyLeo</u></b></span></font></span></font></div>
<div style="text-align:center; margin:0" align="center"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Californian FB,serif" size="4" color="#131E83"><span style="font-size:14pt"><b> </b></span></font></span></font></div>
<div style="margin:0"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Californian FB,serif" size="4" color="#131E83"><span style="font-size:14pt"><b>What is happening?</b></span></font></span></font></div>
<div style="margin:0"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font size="3" color="#365F91"><span style="font-size:12pt"><span style="font-size:12pt"><span style="font-size:12.0pt; font-family:"Calibri","sans-serif"; color:#365F91">We
have resolved </span> an issue with Banner. Banner</span></span></font></span></font><span style="font-size:12.0pt; font-family:"Calibri","sans-serif"; color:#365F91"><span style=""> </span>services have been restored.
</span><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"></span></font></div>
<div style="margin:0"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font size="3" color="#365F91"><span style="font-size:12pt"> </span></font></span></font></div>
<div style="margin:0"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Californian FB,serif" size="4" color="#131E83"><span style="font-size:14pt"><b>Services</b></span></font><font face="Californian FB,serif" size="4" color="#1F497D"><span style="font-size:14pt"><b>/Applications</b></span></font><font face="Californian FB,serif" size="4" color="#131E83"><span style="font-size:14pt"><b>
</b></span></font></span></font><b><span style="font-size:14.0pt; font-family:"Californian FB","serif"; color:#131E83">Restored:</span></b></div>
<div style="text-indent:-18pt; margin:0 0 10pt 36pt"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Symbol" size="3" color="#365F91"><span style="font-size:12pt">·</span></font><font face="Symbol" color="#365F91"><span style="font-size:">
</span></font><font size="3" color="#365F91"><span style="font-size:12pt">Banner</span></font></span></font></div>
<div style="margin:0"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Californian FB,serif" size="4" color="#131E83"><span style="font-size:14pt"><b>What you need to do:</b></span></font></span></font></div>
<div style="margin:0"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font size="3" color="#1F497D"><span style="font-size:12pt">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span></font><a href="mailto:Helpdesk@tamuc.edu" target="_blank"><font size="3" color="#1F497D"><span style="font-size:12pt">Helpdesk@tamuc.edu</span></font></a><font size="3" color="#1F497D"><span style="font-size:12pt">.</span></font></span></font></div>
<div style="margin:0"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font size="3" color="#1F497D"><span style="font-size:12pt"> </span></font></span></font></div>
<div style="margin:0"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font size="3" color="#1F497D"><span style="font-size:12pt">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free)
or </span></font><a href="mailto:helpdesk@online.tamuc.org" target="_blank"><font size="3" color="#1F497D"><span style="font-size:12pt">helpdesk@online.tamuc.org</span></font></a><font size="3" color="#1F497D"><span style="font-size:12pt">.</span></font></span></font></div>
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