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<div align="center" style="text-align:center;margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#131e83" face="Californian FB,serif" size="4"><span style="font-size:14pt;"><b><u>Unscheduled Outage– Network Connectivity
Prairie Crossing -* UPDATE*</u></b></span></font></span></font></div>
<div align="center" style="text-align:center;margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#131e83" face="Californian FB,serif" size="4"><span style="font-size:14pt;"><b> </b></span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#131e83" face="Californian FB,serif" size="4"><span style="font-size:14pt;"><b>What is happening?</b></span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#365f91" size="3"><span style="font-size:12pt;">CITE is still working on restoring the Network at Prairie Crossing. Further updates will be forth coming.</span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#365f91" size="3"><span style="font-size:12pt;"> Thank you for your patience as we attempt to resolve this issue.</span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#365f91" size="3"><span style="font-size:12pt;"> </span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#131e83" face="Californian FB,serif" size="4"><span style="font-size:14pt;"><b>Services</b></span></font><font color="#1f497d" face="Californian FB,serif" size="4"><span style="font-size:14pt;"><b>/Applications</b></span></font><font color="#131e83" face="Californian FB,serif" size="4"><span style="font-size:14pt;"><b>
Restored:</b></span></font></span></font></div>
<div style="text-indent:-18pt;margin:0 0 10pt 36pt;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#365f91" face="Symbol" size="3"><span style="font-size:12pt;">·</span></font><font color="#365f91" face="Symbol"><span style="font-size:;">
</span></font><font color="#365f91" size="3"><span style="font-size:12pt;">Network Connectivity</span></font></span></font></div>
<div style="margin:0 0 0 18pt;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#365f91" size="3"><span style="font-size:12pt;"> </span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#131e83" face="Californian FB,serif" size="4"><span style="font-size:14pt;"><b>What you need to do:</b></span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#1f497d" size="3"><span style="font-size:12pt;">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span></font><a href="mailto:Helpdesk@tamuc.edu" target="_blank"><font color="#1f497d" size="3"><span style="font-size:12pt;">Helpdesk@tamuc.edu</span></font></a><font color="#1f497d" size="3"><span style="font-size:12pt;">.</span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#1f497d" size="3"><span style="font-size:12pt;"> </span></font></span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;"><font color="#1f497d" size="3"><span style="font-size:12pt;">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free)
or </span></font><a href="mailto:helpdesk@online.tamuc.org" target="_blank"><font color="#1f497d" size="3"><span style="font-size:12pt;">helpdesk@online.tamuc.org</span></font></a><font color="#1f497d" size="3"><span style="font-size:12pt;">.</span></font></span></font><br>
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