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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt; font-family:"Californian FB","serif"; color:#131E83">Unscheduled Outage Update – DegreeWorks</span></u></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt; font-family:"Californian FB","serif"; color:#131E83"> </span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt; font-family:"Californian FB","serif"; color:#131E83">What is happening?</span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt; color:#365F91">We are continuing to experience issues with DegreeWorks. An update will be sent when services have been restored. Thank you for your patience as we attempt to resolve this issue.</span></p>
<p class="MsoNormal"><span style="font-size:12.0pt; color:#365F91"> </span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt; font-family:"Californian FB","serif"; color:#131E83">Services</span></b><b><span style="font-size:14.0pt; font-family:"Californian FB","serif"; color:#1F497D">/Applications</span></b><b><span style="font-size:14.0pt; font-family:"Californian FB","serif"; color:#131E83">
Impacted:</span></b></p>
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<li><span style="text-indent:-0.25in; font-size:12pt; line-height:115%; font-family:Symbol; color:rgb(54,95,145)">·<span style="font-size:7pt; line-height:normal; font-family:'Times New Roman'">
</span></span><span style="text-indent:-0.25in; font-size:12pt; line-height:115%; color:rgb(54,95,145)">DegreeWorks</span></li></ul>
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<p class="MsoNormal"><b><span style="font-size:14.0pt; font-family:"Californian FB","serif"; color:#131E83">What you need to do:</span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt; color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu" target="_blank"><span style="font-size:12.0pt; color:#1F497D">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt; color:#1F497D">.</span></p>
<p class="MsoNormal"><span style="font-size:12.0pt; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:12.0pt; color:#1F497D">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or
</span><a href="mailto:helpdesk@online.tamuc.org" target="_blank"><span style="font-size:12.0pt; color:#1F497D">helpdesk@online.tamuc.org</span></a><span style="font-size:12.0pt; color:#1F497D">.</span></p>
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