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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">Unscheduled Outage Update – DegreeWorks<o:p></o:p></span></u></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83"> </span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";
color:#131E83">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91">We are continuing to experience issues with DegreeWorks. An update will be sent when services have been restored. Thank you for your patience as we attempt to resolve this issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91"> </span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";
color:#131E83">Services</span></b><b><span style="font-size:14.0pt;font-family:
"Californian FB","serif";color:#1F497D">/Applications</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">
Impacted:<o:p></o:p></span></b></p>
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<li><span style="text-indent: -0.25in; font-size: 12pt; line-height: 115%; font-family: Symbol; color: rgb(54, 95, 145);">·<span style="font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">
</span></span><span style="text-indent: -0.25in; font-size: 12pt; line-height: 115%; color: rgb(54, 95, 145);">DegreeWorks</span></li></ul>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";
color:#131E83">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;color:#1F497D">.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or
</span><a href="mailto:helpdesk@online.tamuc.org"><span style="font-size:12.0pt;color:#1F497D">helpdesk@online.tamuc.org</span></a><span style="font-size:12.0pt;color:#1F497D">.<o:p></o:p></span></p>
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