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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Scheduled Maintenance Alert<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">A maintenance outage is scheduled.</span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">When is it happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Friday, July 3<sup>rd</sup> at approximately 12:30 PM – 6:30 PM</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Applications and/or services impacted:<o:p></o:p></span></b></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="800" style="width:600.3pt;border-collapse:collapse">
<tbody>
<tr style="height:138.15pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:138.15pt">
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Classroom and Lab Technology<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Lab Technologies that require Network Licenses<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Pharos printing<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Access to Library Databases<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Virtual Desktop Environments<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Enterprise Applications<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Banner (Commerce and Texarkana)<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Banner SSB/INB (Commerce and Texarkana)<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Cascade<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">DegreeWorks (Commerce and Texarkana)<o:p></o:p></span></p>
</td>
<td width="170" style="width:127.8pt;padding:0in 5.4pt 0in 5.4pt;height:138.15pt">
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
</td>
</tr>
<tr style="height:19.25pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Email System<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">EMS – Event Management System<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Lioncard<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">LeoPay<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">StarRez<o:p></o:p></span></p>
</td>
<td width="170" style="width:127.8pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
</td>
</tr>
<tr style="height:19.25pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">File Sharing Services<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Internet Access
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Network Access within A&M-Commerce</span></b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Desktop Services – E2<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">University Web Sites<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Web Applications</span></b><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Services not impacted:<o:p></o:p></span></b></p>
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<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">eCollege<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">myLeo Portal<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Touchnet<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Telephone – Local & Long Distance
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Why is it happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">To complete required maintenance.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center via email at
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a>
<span style="font-size:12.0pt;color:#1F497D">. Additionally, you may call the answering service at 1-877-808-1607 or 903-468-6000 Saturday, July 4<sup>th</sup> at 8 AM.</span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
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