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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Unscheduled Outage Alert<o:p></o:p></span></u></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#2C63A6"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">CITE will be conducting unscheduled maintenance of internet services.</span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">When is it happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Monday, May 4, 2015 from 5:00 p.m. – 5:15 p.m. Central Time.
</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Services Not Impacted:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Internet services may have only brief disruptions of services. Telephone and related services will not be impacted.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Students enrolled in eCollege may use an alternate access point</span><span style="color:#1F497D">:
</span><a href="http://online.tamuc.org">http://online.tamuc.org</a><span style="color:#1F497D">
</span><span style="font-size:12.0pt;color:#254061">to continue to access their courses during this scheduled maintenance outage.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">If you experience other technical problems, please contact</span><span style="color:#1F497D">
</span><a href="mailto:CITE%20Support%20Center">CITE Support Center</a><span style="color:#1F497D">
</span><span style="font-size:12.0pt;color:#254061">• Monday – Friday 8:00 a.m. – 5:00 p.m. •
<a href="mailto:Helpdesk@tamuc.edu"><span style="color:#254061;text-decoration:none">Helpdesk@tamuc.edu</span></a> • 903-468-6000<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or
<a href="mailto:helpdesk@online.tamuc.org"><span style="color:#254061;text-decoration:none">helpdesk@online.tamuc.org</span></a> .<o:p></o:p></span></p>
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