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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Monthly Scheduled Maintenance Alert<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">A maintenance outage is scheduled.</span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What is happening on Saturday evening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Saturday, April 25, 2015 from 6:00 p.m. – 9:00 a.m. Central Time</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Californian FB","serif";color:#1D7793">The following applications services will be impacted by a planned network outage:<o:p></o:p></span></b></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="800" style="width:600.3pt;border-collapse:collapse">
<tbody>
<tr style="height:138.15pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:138.15pt">
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Classroom and Lab Technology</span></b><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Lab Technologies that require Network Licenses<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Pharos printing<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Access to Library Databases<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Virtual Desktop Environments<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Enterprise Applications<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Banner<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Banner SSB/INB<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Cascade<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">DegreeWorks<o:p></o:p></span></p>
</td>
<td width="170" style="width:127.8pt;padding:0in 5.4pt 0in 5.4pt;height:138.15pt">
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
</td>
</tr>
<tr style="height:19.25pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Email System<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">EMS – Event Management System<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Lioncard<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">MyLEO Portal<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">StarRez<o:p></o:p></span></p>
</td>
<td width="170" style="width:127.8pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
</td>
</tr>
<tr style="height:19.25pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">File Sharing Services<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Network Access within A&M-Commerce
</span></b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">– The following buildings will be affected:
<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Facilities & Library will experience outages up to 30 minutes between 6:00pm -9:00pm<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Desktop Services – E2<br>
University Web Sites<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Web Applications</span></b><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Why is it Happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">To install critical security updates and conduct required maintenance.</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;color:#1F497D">.</span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">You may log into eCollege before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about 30 minutes during our maintenance window. Until myLEO has been
serviced you will receive a message myLEO is being serviced. You may try at a later time to log into eCollege when myLEO has been serviced.<o:p></o:p></span></p>
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