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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#595B3B">Scheduled Security Updates
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#595B3B">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91">Center for IT Excellence (CITE) will be pushing updates to all university owned Windows based desktop, laptop computers and Macs. Please note, computers in Gee Library will not be impacted.</span><span style="font-size:12.0pt;color:#365F91"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#595B3B">When is it happening?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91">Thursday, April 23, 2015 – 1:00 am
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#595B3B">Services/Applications Impacted:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#365F91">University owned desktop and laptop Windows-based computers and Macs.</span><span style="font-size:12.0pt;color:#365F91"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#595B3B">Why is it happening?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">To ensure security patches and updates are installed on university owned PCs, Laptops and Macs and are in compliance with information security requirements.</span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#595B3B">What you need to do:
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">These updates are extremely important for maintaining your electronic data’s security, so please ensure that your machine is powered on and ready for this update. If you have a University owned
laptop, please ensure that you connect to the TAMUC network periodically via the campus Ethernet to receive security updates. It is highly recommended to always SAVE all documents and log off your computer before updates are pushed to your computer. Please
</span><b><span style="font-size:16.0pt;color:red">RESTART</span></b><span style="font-size:12.0pt;color:#1F497D"> your PC,
</span><b><u><span style="font-size:16.0pt;color:red">DO NOT SHUT DOWN</span></u></b><span style="font-size:12.0pt;color:#1F497D">, before you leave for the evening on
<b>Wednesday, April 22, 2015</b>. This will leave your machine in a powered on state, which will allow critical system updates to be installed on your computer.
</span><span style="font-size:12.0pt"> </span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If an update requires a reboot, your computer WILL reboot automatically the next time you connect to the network. This will cause initial slowdown while your computer installs the final updates</span><span style="font-size:12.0pt;color:#365F91">.
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D;text-decoration:none">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;color:#1F497D">.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or
</span><a href="mailto:helpdesk@online.tamuc.org"><span style="font-size:12.0pt;color:#1F497D;text-decoration:none">helpdesk@online.tamuc.org</span></a><span style="font-size:12.0pt;color:#1F497D">.<o:p></o:p></span></p>
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