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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Please note there is a date correction for CITE&#8217;s monthly scheduled date. Maintenance will begin on Saturday, February 21, 2015. We apologize for the date confusion.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:14.0pt;font-family:&quot;Californian FB&quot;,&quot;serif&quot;;color:#1D7793"><o:p><span style="text-decoration:none">&nbsp;</span></o:p></span></u></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:&quot;Californian FB&quot;,&quot;serif&quot;;color:#1D7793">Monthly Scheduled Maintenance Alert<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:&quot;Californian FB&quot;,&quot;serif&quot;;color:#131E83"><o:p>&nbsp;</o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:&quot;Californian FB&quot;,&quot;serif&quot;;color:#1D7793">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">A maintenance outage is scheduled.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:&quot;Californian FB&quot;,&quot;serif&quot;;color:#1D7793">What is happening on Saturday evening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Saturday, February 21, 2015 from 6:00 p.m. &#8211; 9:00 a.m. Central Time</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:&quot;Californian FB&quot;,&quot;serif&quot;;color:#1D7793">The following applications services will be impacted by a planned network outage:<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Classroom and Lab Technology</span></b><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Lab Technologies that require Network Licenses<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Pharos printing<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Access to Library Databases<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Virtual Desktop Environments<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Enterprise Applications<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Banner<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Banner SSB/INB<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Cascade<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">DegreeWorks<o:p></o:p></span></p>
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<td width="170" style="width:127.8pt;padding:0in 5.4pt 0in 5.4pt;height:138.15pt">
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p>&nbsp;</o:p></span></b></p>
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<tr style="height:19.25pt">
<td width="630" style="width:472.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt">
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Email System<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">EMS &#8211; Event Management System<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">Lioncard<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">MyLEO Portal<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">StarRez<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;color:#1F497D">TouchNet<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p>&nbsp;</o:p></span></b></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p>&nbsp;</o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">File Sharing Services<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Internet Access
</span></b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">will be down from 6:30pm &#8211; 7:00pm<br>
<b>Network Access within A&amp;M-Commerce </b>&#8211; The following buildings will be affected:
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:.75in;mso-add-space:auto;text-indent:-.25in;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">All Commerce campus building including ResLife will experience outages up to 15 minutes between 6:00pm -8:00pm<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Field House and Performing Arts Center from 8:30pm &#8211; 9:15pm<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">&middot;<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Science Building from 10:00pm &#8211; 10:15pm<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Desktop Services &#8211; E2<br>
Telephone &#8211; Local &amp; Long Distance Access </span></b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">&#8211; will be down for approximately 5 &#8211; 10 minutes between 8:00pm &#8211; 8:30pm<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">University Web Sites<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Web Applications<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"><o:p>&nbsp;</o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:&quot;Californian FB&quot;,&quot;serif&quot;;color:#1D7793">Why is it Happening?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">To install critical security updates and conduct required maintenance.</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:&quot;Californian FB&quot;,&quot;serif&quot;;color:#1D7793">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;color:#1F497D">.</span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">You may log into eCollege before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about 30 minutes during our maintenance window. Until myLEO has been
 serviced you will receive a message myLEO is being serviced. You may try at a later time to log into eCollege when myLEO has been serviced.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:black">Lydia Harkey</span></b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:black">
 | <b>IT Communication Manager | EIR Accessibility Officer</b><i><br>
</i></span>Center for IT Excellence<span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:black">
</span><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:black">| Texas A&amp;M University-Commerce<b><br>
</b><a href="mailto:Lydia.Harkey@tamuc.edu"><span style="color:blue">Lydia.Harkey@tamuc.edu</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:black">P.O. Box 3011 | Commerce, Tx 75429-3011<br>
Tel. 903.468.3029 | Fax 903.886.5415| <a href="http://www.tamuc.edu/CITE"><span style="color:blue">www.tamuc.edu</span><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:blue">/CITE</span></a></span><span style="font-size:10.0pt;font-family:&quot;Times New Roman&quot;,&quot;serif&quot;;color:black"><br>
</span><span style="font-size:10.0pt;font-family:&quot;Times New Roman&quot;,&quot;serif&quot;;color:#1F497D"><br>
<b>Texas A&amp;M University-Commerce</b></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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