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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Monthly Scheduled Outage Alert</span></u></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What is happening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">A maintenance outage is scheduled.</span><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What is happening on Saturday evening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#254061">Saturday, November 22, 2014 from 6:00 p.m. – 9:00 a.m. Central Time</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Californian FB","serif";color:#1D7793">The following applications services will be impacted by a planned network outage:</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Classroom and Lab Technology</span></b><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:.75in;text-indent:-.25in"><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Lab Technologies that require Network Licenses</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:.75in;text-indent:-.25in"><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Pharos printing</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:.75in;text-indent:-.25in"><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Access to Library Databases</span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:.75in;text-indent:-.25in"><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Virtual Desktop Environments</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Enterprise Applications</span></b><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Banner</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Banner SSB/INB </span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Email System</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">EMS – Event Management System</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">Lioncard</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">MyLEO Portal</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">StarRez</span><o:p></o:p></p>
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<span style="font-size:12.0pt;font-family:Symbol;color:#1F497D">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="font-size:12.0pt;color:#1F497D">TouchNet</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">File Sharing Services</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Remote Desktop Services – E2</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Telephone – Local & Long Distance Access</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">University Web Sites</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D">Web Applications</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.25in;line-height:115%"><b><span style="font-size:12.0pt;line-height:115%;color:#1F497D"> </span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">Why is it Happening?</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">To install critical security updates and conduct required maintenance.</span><span style="font-size:12.0pt;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793">What you need to do:</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:#1F497D">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;color:#1F497D">.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">You may log into eCollege before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about 30 minutes during our maintenance window. Until myLEO has been
serviced you will receive a message myLEO is being serviced. You may try at a later time to log into eCollege when myLEO has been serviced.</span><o:p></o:p></p>
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