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<b><u><span style="font-size: 14pt; font-family: 'Californian FB', serif; color: rgb(19, 30, 131);">Unscheduled Outage Alert – Network Connectivity</span></u></b></p>
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<b><u><span style="font-size: 14pt; font-family: 'Californian FB', serif; color: rgb(19, 30, 131);"> </span></u></b></p>
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<b><span style="font-size: 14pt; font-family: 'Californian FB', serif; color: rgb(19, 30, 131);">What is happening?</span></b></p>
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<font color="#365f91" face="Trebuchet MS, sans-serif" size="3">We are currently experiencing intermittent network connectivity issues for campus resources. Thank you for your patience as we attempt to resolve this issue.</font><font size="3"><span style="font-family: Calibri, sans-serif; color: rgb(54, 95, 145);"></span></font></p>
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<span style="color: rgb(54, 95, 145);"> </span></p>
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<b><span style="font-size: 14pt; font-family: 'Californian FB', serif; color: rgb(19, 30, 131);">Services</span></b><b><span style="font-size: 14pt; font-family: 'Californian FB', serif; color: rgb(31, 73, 125);">/Applications</span></b><b><span style="font-size: 14pt; font-family: 'Californian FB', serif; color: rgb(19, 30, 131);"> Impacted:</span></b></p>
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<span style="line-height: 18.3999996185303px; color: rgb(54, 95, 145);"><font face="Symbol" style="font-size: 12pt;">·</font><span style="font-size: 7pt; font-family: 'Times New Roman'; line-height: normal;"> </span><span style="line-height: normal;"><font face="Trebuchet MS" size="3">
Internet Access</font></span></span></p>
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<span style="line-height: 18.3999996185303px; color: rgb(54, 95, 145);"><font face="Symbol" style="font-size: 12pt;">·</font><span style="font-size: 7pt; font-family: 'Times New Roman'; line-height: normal;"> </span><span style="line-height: normal;"><font face="Trebuchet MS" size="3"> </font></span></span><span style="line-height: 18.3999996185303px; color: rgb(54, 95, 145);"><font face="Trebuchet MS" size="3">Access
to campus websites and web-based applications</font></span></p>
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<b><span style="font-size: 14pt; font-family: 'Californian FB', serif; color: rgb(19, 30, 131);">What you need to do:</span></b></p>
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<span style="color: rgb(31, 73, 125);">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or </span><a href="mailto:Helpdesk@tamuc.edu" target="_blank" style="color: rgb(51, 102, 153);"><span style="color: rgb(31, 73, 125);">Helpdesk@tamuc.edu</span></a><span style="color: rgb(31, 73, 125);">.</span><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"></span></p>
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<span style="color: rgb(31, 73, 125);"> </span></p>
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<span style="color: rgb(31, 73, 125);">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or </span><a href="mailto:helpdesk@online.tamuc.org" target="_blank" style="color: rgb(51, 102, 153);"><span style="color: rgb(31, 73, 125);">helpdesk@online.tamuc.org</span></a><span style="color: rgb(31, 73, 125);">.</span></p>
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