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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#108659">Outage Update<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#108659">What happened?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Earlier today a problem was identified with LeoMail. Some users were unable to access their email. The issue has been resolved.</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#254061"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#108659">When did it happen?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Approximately 10:15 AM today, Tuesday, July 22<sup>nd</sup>.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#108659"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#108659">Services/Applications Restored:<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%">myLeo<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%">LeoMail<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#108659">
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#108659">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;color:windowtext;text-decoration:none">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt">.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt">If you experience eCollege technical problems, please contact the eCollege helpdesk at 1-866-656-5511 (toll free) or
<a href="mailto:helpdesk@online.tamuc.org"><span style="color:windowtext">helpdesk@online.tamuc.org</span></a> .<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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