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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;line-height:115%;font-family:"Californian FB","serif";color:#131E83">Unscheduled Outage Alert<o:p></o:p></span></u></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">What is happening?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:115%;color:#254061">Our vendor LEARN’s System Administrator has reported that the LEARN site is presently unavailable due to an unexpected system problem. The LEARN technical team is working diligently
to remedy the problem as quickly as possible. Their current ETA for resolution is 1:00pm, Wednesday, June 4. They appreciate your patience during this unprecedented outage.
</span><span style="font-size:12.0pt;line-height:115%;color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">When did it happen?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:115%;color:#365F91">Wednesday, June 4, 2014, 6:30 a.m.
</span><span style="font-size:12.0pt;line-height:115%;color:#365F91"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">Services</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#1F497D">/Applications</span></b><b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">
Impacted:<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:12.0pt;line-height:115%;font-family:Symbol;color:#1F497D"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;line-height:115%;color:#1F497D">LEARN.tamuc.edu<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">Services Not Impacted:<i><o:p></o:p></i></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Telephone, internet and related services are not impacted.
</span><span style="color:#254061"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83">What you need to do:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:115%;color:#1F497D">If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or
</span><a href="mailto:Helpdesk@tamuc.edu"><span style="font-size:12.0pt;line-height:115%;color:#1F497D;text-decoration:none">Helpdesk@tamuc.edu</span></a><span style="font-size:12.0pt;line-height:115%;color:#1F497D">.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:115%;color:#1F497D">If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or
</span><a href="mailto:helpdesk@online.tamuc.org"><span style="font-size:12.0pt;line-height:115%;color:#1F497D;text-decoration:none">helpdesk@online.tamuc.org</span></a><span style="font-size:12.0pt;line-height:115%;color:#1F497D">.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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