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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal align=center style='text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>MyLeo Outage Alert<o:p></o:p></span></u></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>What is happening?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>MyLeo experienced technical issues earlier today. The issue has now been resolved. We apologize for the inconvenience.</span><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>When is it happening?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#254061'>Thursday, March 27, 2014 from 10:30 a.m. – 10:40 a.m. Central Time</span><span style='font-size:12.0pt;color:#254061'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Californian FB","serif";color:#1D7793'>The following applications services will be impacted by an unplanned network outage:<o:p></o:p></span></b></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=685 style='width:513.9pt;border-collapse:collapse'><tr style='height:19.25pt'><td width=343 style='width:257.4pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoListParagraph style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;color:#1F497D'>MyLeo<o:p></o:p></span></p></td><td width=342 style='width:256.5pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in'><b><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></b></p></td></tr></table><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>Services Not Impacted:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>Internet services, Telephones and related services not identified were not impacted. </span><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1D7793'>What you need to do:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or </span><a href="mailto:Helpdesk@tamuc.edu"><span style='font-size:12.0pt;color:#1F497D'>Helpdesk@tamuc.edu</span></a><span style='font-size:12.0pt;color:#1F497D'>.</span><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>