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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal align=center style='text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#0070C0'>TouchNet Upgrade Outage Alert - Update<o:p></o:p></span></u></b></p><p class=MsoNormal align=center style='text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#2C63A6'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#0070C0'>What is happening?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>TouchNet applications will be upgraded to improve payment processing and will not be available for transaction services. An announcement will be sent out once the upgrade is complete and all TouchNet services are available. <b>Additionally, Banner Self Service is unavailable during this upgrade.</b></span><b><span style='font-size:12.0pt;color:#1F497D'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#0070C0'>When is it happening?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#254061'>Wednesday, November 20, 2013 from 5:00 a.m. – 5:00 p.m. Central Time. </span><span style='font-size:12.0pt;color:#254061'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#0070C0'>Services/Applications Impacted:<o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=685 style='width:513.9pt;border-collapse:collapse'><tr style='height:.25in'><td width=685 colspan=2 style='width:513.9pt;padding:0in 5.4pt 0in 5.4pt;height:.25in'><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span style='color:#1F497D'>Banner Self Service</span></b><b><span style='color:#1F497D'><o:p></o:p></span></b></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>Cashier stations at McDowell Business Administration Building- students will be able to make payments in person or by phone</span><span style='color:#1F497D'><o:p></o:p></span></p></td></tr><tr style='height:19.25pt'><td width=685 colspan=2 style='width:513.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;mso-add-space:auto;text-indent:-.25in;line-height:115%;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>Cashier Stations at Mesquite Metroplex- students will be able to make payments in person or by phone</span><span style='color:#1F497D'><o:p></o:p></span></p></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Online payment through myLEO<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'>Including the following TAMUC sites:</span><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p></o:p></span></p></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p> </o:p></span></p></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormalCxSpMiddle style='color:#1F497D;margin-bottom:10.0pt;mso-add-space:auto;line-height:115%;mso-list:l2 level1 lfo3'>Alumni Brick Campaign<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Live and Lead Web Sales<o:p></o:p></li><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Parking Permits<o:p></o:p></li></ul></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Alumni Dues<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Public Information Request<o:p></o:p></li></ul></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Bill Martin Jr. Symposium<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Purchasing Vendor Fair<o:p></o:p></li></ul></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>CAL Live and Learn<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Rayburn Center Speaker<o:p></o:p></li></ul></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>CFO Meeting Registration<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Small Business Entrepreneurship Conference<o:p></o:p></li></ul></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>CPD Certification <o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Social Work Seminar Registration<o:p></o:p></li></ul></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Educator Prep AC Internship<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Summer Football Camp<o:p></o:p></li></ul></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Educator Prep AC Program<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Summer Men’s BB Camp<o:p></o:p></li></ul></td></tr><tr style='height:19.25pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Educator Prep Professional Program<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:19.25pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Summer Music Camp<o:p></o:p></li></ul></td></tr><tr style='height:17.5pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Educator Prep Student Teaching Fee<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Summer Music Flute Symposium<o:p></o:p></li></ul></td></tr><tr style='height:17.5pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Equine Services<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Summer Soccer Camp<o:p></o:p></li></ul></td></tr><tr style='height:17.5pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Foundation Donations<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Summer Volleyball Camp<o:p></o:p></li></ul></td></tr><tr style='height:17.5pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Graduate Application Fee<o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Summer Women’s BB Camp<o:p></o:p></li></ul></td></tr><tr style='height:17.5pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Housing Application <o:p></o:p></li></ul></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>Training & Development Public Course<o:p></o:p></li></ul></td></tr><tr style='height:17.5pt'><td width=361 style='width:270.9pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:#1F497D;mso-list:l0 level1 lfo2'>LionCard Increase<o:p></o:p></li></ul><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='color:#1F497D'><o:p> </o:p></span></p></td><td width=324 style='width:243.0pt;padding:0in 5.4pt 0in 5.4pt;height:17.5pt'><p class=MsoNormal style='margin-left:.25in;line-height:115%'><span style='color:#1F497D'><o:p> </o:p></span></p></td></tr></table><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#0070C0'>Why is it Happening?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:12.0pt;color:#1F497D'>To upgrade TouchNet services.</span><span style='font-size:12.0pt;color:#254061'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#0070C0'>Services Not Impacted:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='color:#1F497D'>Internet services, Telephone and related services not identified will not be impacted.</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#0070C0'>What you need to do:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='color:#1F497D'>If you experience other technical problems after 5:00 PM CT, please contact </span><a href="http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default.aspx"><span style='color:#1F497D'>IT Support Center</span></a><span style='color:#1F497D'> • Monday – Friday 8:00 a.m. – 5:00 p.m. • </span><a href="mailto:Helpdesk@tamuc.edu"><span style='color:#1F497D'>Helpdesk@tamuc.edu</span></a><span style='color:#1F497D'> • 903-468-6000.</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>