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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal align=center style='text-align:center'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Outage Alert<o:p></o:p></span></u></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What is happening?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#254061'>Information Technology will be </span></i><i><span style='font-size:12.0pt;color:#1F497D'>taking maintenance outage to conduct </span></i><i><span style='font-size:12.0pt;color:#254061'>software upgrade. </span></i><i><span style='font-size:12.0pt;color:#254061'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>When is it happening?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'>Wednesday, July 17, 2013 from 5:30 p.m. – 6:00 p.m. Central Time. </span></i><i><span style='font-size:12.0pt;color:#365F91'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services</span></b><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1F497D'>/Applications</span></b><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'> Impacted:<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='color:#1F497D'>Systems affected are:<o:p></o:p></span></i></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><i><span style='color:#1F497D'>VENDOR ( hosts Parking, Schedule of Classes, Curriculum Information, Bill Martin Junior Proposals)<o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Why is it happening?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#1F497D'>To ensure IT standards are maintained on university workstations. <o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services Not Impacted:<i><o:p></o:p></i></span></b></p><p class=MsoNormal><i><span style='color:#1F497D'>ResNet, Internet services, telephone and related services will not be impacted. </span></i><i><span style='color:#254061'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What you need to do:<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>If you experience other technical problems after 6:00 p.m. CST, please contact the IT Support Center at 903-468-6000 or </span><a href="mailto:Helpdesk@tamuc.edu"><span style='font-size:12.0pt;color:#1F497D;text-decoration:none'>Helpdesk@tamuc.edu</span></a><span style='font-size:12.0pt;color:#1F497D'>.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a href="http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default.aspx"><b><span style='font-size:12.0pt'>IT Support Center</span></b></a><b><span style='font-size:12.0pt;color:#254061'> </span></b><b><span style='font-size:14.0pt;color:#365F91'><br></span></b><span style='font-size:12.0pt;color:#365F91'>Monday – Friday 8:00 a.m. – 5:00 p.m. </span><span style='font-size:12.0pt;color:#365F91'>• </span><a href="mailto:helpdesk@tamuc.edu"><span style='font-size:12.0pt'>helpdesk@tamuc.edu</span></a><span class=MsoHyperlink><span style='font-size:12.0pt'> </span></span><span style='font-size:12.0pt;color:#365F91'>• </span><span style='font-size:12.0pt;color:#365F91'>903-468-6000 <o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>