[Students] CITE - Unscheduled Outage Update – Banner

[A&M-Commerce Students]

Unscheduled Outage Update – Banner

What is happening?
At 10:46am, we began to receive reports of slowness and login issue into Banner.  The CITE team identified a number of ad-hoc reports that were causing performance issues behind the scenes and began to contact those users about their reports.  By 11:02am, services were restored close to normal for a busy day.  However, it interrupted sessions and jobs that were already in progress.  Since then, we have been watching for possible slowdowns.  We apologize for the inconvenience and are continuing to monitor the situation throughout the day.

Services/Applications Impacted:

  *   Banner
What you need to do:
If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.

If you experience eCollege technical problems, contact the eCollege helpdesk at 1-866-656-5511 (toll free) or helpdesk at online.tamuc.org<mailto:helpdesk at online.tamuc.org>.

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