[Students] CITE - Monthly Scheduled Maintenance Alert

[Lydia Harkey]

Monthly Scheduled Maintenance Alert

What is happening?
A maintenance outage is scheduled.
What is happening on Saturday evening?
Saturday, June 20, 2015 from 6:00 p.m. - 9:00 a.m. Central Time
The following applications services will be impacted by a planned network outage:
Classroom and Lab Technology

*         Lab Technologies that require Network Licenses

*         Pharos printing

*         Remote Access to Library Databases

*         Virtual Desktop Environments
Enterprise Applications

*         Banner

*         Banner SSB/INB

*         Cascade

*         DegreeWorks




*         Email System

*         EMS - Event Management System

*         Lioncard

*         MyLEO Portal

*         StarRez




File Sharing Services
Internet Access will experience internet outage for approximately 30 minutes between 10:00pm - 12:00am(midnight)
Network Access within A&M-Commerce - Commerce campus will experience multiple outages from 10 - 15 minutes between 10 :00pm - 12:00am(midnight)
Remote Desktop Services - E2
University Web Sites
Web Applications




Why is it Happening?
To install critical security updates and conduct required maintenance.
What you need to do:
If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or Helpdesk at tamuc.edu<mailto:Helpdesk at tamuc.edu>.

You may log into Pearson Learning Studio (eCollege) before the maintenance window begins as eCollege will not be impacted. myLEO will be impacted for about 30 minutes during our maintenance window. Until myLEO has been serviced you will receive a message myLEO is being serviced. You may try at a later time to log into Pearson Learning Studio (eCollege) when myLEO has been serviced.






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