[Students] CITE - Unscheduled Outage Update - Network Connectivity

[Lydia Harkey]

What is happening?
The campus Internet Service Provider is having problems with one of their pieces of equipment.  This was causing degraded internet performance and connectivity issues to various websites.  Our connectivity has been re-routed to Houston to provide a temporary solution for what we experienced earlier in the day.  However, we are continuing to see intermittent connectivity issues. As additional information is provided, CITE will send out an update announcement.

What you need to do:
If you experience other technical problems, please contact the CITE Support Center at 903-468-6000 or helpdesk at tamuc.edu<mailto:helpdesk at tamuc.edu>.

If you experience eCollege technical problems, contact the eCollege Helpdesk at 1-866-656-5511 (toll free) or helpdesk at online.tamuc.org<mailto:helpdesk at online.tamuc.org>





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